terms & conditions

Terms & Conditions

Last Updated: October 28, 2026

Welcome to Dhruva Fashion! These Terms & Conditions govern your use of our website and the purchase of products available through our online store. By accessing or using our website, you agree to these terms. Please read them carefully before placing an order.

  1. About Dhruva Fashion

Dhruva Fashion is an online fashion store offering clothing and fashion accessories. Our goal is to provide customers with a convenient and enjoyable online shopping experience.

  1. Acceptance of Terms

By visiting our website, creating an account, or purchasing products, you agree to comply with these Terms & Conditions and our applicable policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please discontinue using our website.

  1. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, colors, sizes, and other details. However, actual product colors and appearances may vary depending on screen settings, lighting, or manufacturing variations.

Product availability may change without prior notice.

  1. Pricing and Payments

All product prices and applicable charges will be displayed on the website or during checkout. Prices, offers, and discounts may change without prior notice, subject to applicable law.

Customers must provide accurate billing, delivery, and payment information when placing an order.

Orders may be cancelled or placed on hold if payment cannot be verified, incorrect information is provided, or a transaction appears fraudulent. If payment has already been received for an order that we cancel, any applicable refund will be processed according to our refund procedures and applicable law.

  1. Orders and Order Confirmation

Placing an order constitutes an offer to purchase the selected products. An order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of product unavailability, pricing errors, suspected fraud, or incorrect listing information. We will communicate relevant cancellations and arrange any applicable refund.

  1. Shipping and Delivery

Orders will be delivered to the address provided by the customer during checkout. Delivery estimates are indicative and may be affected by courier delays, weather, operational issues, or other circumstances beyond our reasonable control.

For more details, please refer to our Shipping & Delivery Policy.

  1. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy, including the eligibility requirements, applicable timelines, and product conditions stated there.

Customers should review that policy before placing an order.

Nothing in these terms is intended to exclude any rights available to consumers under applicable law.

  1. User Accounts

If you create an account on our website, you are responsible for providing accurate information and keeping your login credentials secure.

You should notify us promptly if you suspect unauthorized access to your account. We may restrict or suspend accounts involved in fraudulent activity or violations of these terms, subject to applicable law.

  1. Acceptable Use

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt unauthorized access to our website, accounts, or systems.
  • Upload or transmit malicious code.
  • Copy, misuse, or distribute website content without appropriate permission.
  • Interfere with the website’s operation or other customers’ use of the website.
  1. Intellectual Property

Website content, including brand elements, logos, text, graphics, product photographs, and design materials, may be protected by intellectual property laws.

You may not reproduce, distribute, or commercially use protected content without the required permission, except where permitted by applicable law.

  1. Third-Party Services and Links

Our website may use third-party services, such as payment gateways, delivery providers, analytics tools, or external links.

These services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

  1. Limitation of Liability

To the extent permitted by applicable law, Dhruva Fashion will not be responsible for indirect or consequential losses arising from website use or temporary service interruptions.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights.

  1. Privacy

We collect and process personal information in accordance with our Privacy Policy. By using our website, you acknowledge that you have had the opportunity to read that policy.

  1. Changes to These Terms

We may update these Terms & Conditions when our services, business practices, or legal requirements change. The revised version will be published on this page with an updated revision date.

  1. Governing Law

These Terms & Conditions are subject to the applicable laws of India. Any dispute will be handled by the competent courts or other appropriate forums as determined under applicable law.

  1. Contact Us

If you have questions about these Terms & Conditions, please contact us using the contact details provided on our Contact Us page.

Thank you for shopping with Dhruva Fashion!

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